Terms and Conditions – Air Kingdom Travels and Tours
Welcome to Air Kingdom Travels and Tours. By booking or using our services, you agree to the following terms and conditions. Please read them carefully.
1. General
These Terms and Conditions apply to all bookings made with Air Kingdom Travels and Tours (“we”, “our”, “us”). By confirming a booking, you acknowledge that you have read, understood, and agreed to these terms.
2. Services
We provide travel-related services including:
- Flight and hotel reservations
- Tour and transport arrangements
- Visa consultation and documentation support
All bookings are subject to availability and third-party policies (e.g., airlines, hotels, embassies).
3. Bookings and Payments
- A deposit or full payment may be required to confirm a booking.
- Payments must be made through approved methods only.
- Prices are subject to change without notice due to exchange rates, taxes, or supplier updates.
4. Cancellations and Refunds
- Cancellation policies vary depending on the airline, hotel, or service provider.
- Service fees or processing charges are non-refundable.
- Refunds (if applicable) will follow supplier or airline refund timelines.
5. Passport and Visa Responsibility
It is the traveler’s responsibility to ensure all travel documents, visas, and passports are valid. Air Kingdom Travels and Tours provides guidance but does not guarantee visa approvals.
6. Travel Insurance
We highly recommend that all travelers obtain comprehensive travel insurance before departure. We are not liable for losses, injuries, or damages incurred during travel.
7. Liability Disclaimer
We act as an agent between clients and service providers (airlines, hotels, etc.).
Air Kingdom Travels and Tours is not responsible for:
- Flight delays, cancellations, or changes by airlines.
- Loss, damage, or theft of personal belongings.
- Any unforeseen circumstances beyond our control (natural disasters, strikes, or political unrest).
8. Changes to Itinerary
We reserve the right to modify or cancel services if necessary, ensuring an equivalent or better alternative whenever possible.
9. Governing Law
These Terms and Conditions are governed by the laws of Sri Lanka, and any disputes will be subject to the jurisdiction of Sri Lankan courts.
10. Contact Us
If you have any questions or privacy-related concerns, contact us:
bookings@airkingdomtravels.com
info@airkingdomtravels.com
077 680 3988 / 077 200 1106
